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Frequently Asked Questions
GRAPHIC DESIGN
What type of graphic design services do you offer?
Elite Image offers professional graphic design services, specializing in branding, logos, print materials, signage and promotional products.
What are the key elements when designing a logo?
Key elements in logo design include simplicity, memorability, versatility, relevance, and timelessness to ensure effective brand representation.
What is the design process?
Elite Image follows a comprehensive design process: understanding client needs, concept development, revisions, and final delivery for digital or print marketing.
Why do I need a professional graphic designer service?
Professional graphic designers bring expertise, creativity, and precision to ensure your visuals effectively communicate your message and enhance your brand.
Why is a custom logo design important?
A custom logo design is vital for brand uniqueness, recognition, and conveying the essence of a business or entity effectively.
What are the applications for graphic design?
DIGITAL PRINTING
What materials can be digitally printed?
Digital printing is ideal for short print runs with a quick turnaround including: business cards, flyers, posters, greeting cards, postcards, brochures and rack cards.
Is digital printing suitable for small quantities?
Yes, digital printing is ideal for small quantities due to its cost-effectiveness and ability to produce short print runs efficiently.
What file formats are accepted for digital printing?
All files should be sent to us as press-ready PDF files that includes 0.125" bleed and all critical elements (text, images, logos, etc.) must be kept in the safety zone at least 0.125” on all 4 sides.
What paper typs are offered?
Common paper types offered include gloss, matte, satin, and uncoated options in various weights to suit different printing needs.
Can digital printing accommodate variable data?
Yes, digital printing can accommodate variable data, allowing for personalized content in each print, such as names, addresses, or unique codes.
How does digital printing differ from offset?
SIGNS & DECALS
What materials do you offer for signage?
We offer signage in various materials such as coroplast, metal, PVC, vinyl, tailored to suit your needs. We can print various signs, including banners, posters, yard signs, window graphics, decals, die-cut decals and directional signs.
What is the typical turnaround time for signage orders?
Turnaround time for signage orders varies based on complexity and volume, typically ranging from 2-3 days for small orders to 1-2 weeks for larger projects. Rush delivery is available upon request.
What types of signage are suitable for outdoor/indoor use?
Both outdoor and indoor signage options include materials like PVC, aluminum, acrylic, and vinyl, each offering durability and visibility.
What sizes are available for signage?
Signage sizes vary, but common options include small formats like 8.5" x 11" for posters and larger formats such as 24" x 36" for banners.
Do you offer design services for signage?
Yes, we provide professional design services to create customized signage tailored to your branding and specifications.
Do you accommodate special requests for signage materials or finishes?
HOW DO I ORDER GRAPHIC DESIGN OR PRINT SERVICES?
How do I get a price quote for graphic design, print or sign orders?
You can easily request an estimate using our online form. Alternatively, for a more precise quote, feel free to call and speak with one of our customer service representatives.
P. 250 591 0175 or E. info@eliteimage.ca
150 Wallace Street, Nanaimo BC, V9R 5B1
How long does it take to complete my order?
Order completion times vary based on project complexity and volume, typically ranging from a few days to a couple of weeks. Rush delivery is available on request. View our Design & Print Guide
How do I place an order?
To place a design, sign or print order, visit our website and select your desired product, then upload your files and proceed to checkout. You can also contact us directly: P. 250 591 0175 or E. info@eliteimage.ca
What services do you offer?
Elite Image provides comprehensive graphic design and printing services, including logo design, branding, marketing materials, signage, and promotional products. We can also accomodate custom design and print orders.
How do I upload my artwork for my order?
We have many options available to you including:
Upload your files
Email: info@eliteimage.ca
Online File Transfer: WeTransfer
Google Drive Share
Dropbox
Shipping & Delivery:
Elite Image offers shipping via trusted carriers (UPS, Fedex, Canada Post), local pickup at 150 Wallace Street, Nanaimo BC and we also offer local delivery from Ladysmith to Qualicum Beach for your convenience, ensuring prompt delivery of your orders.
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OUR HAPPY CLIENTS
Janessa Tuele
"Exceptional products with wonderful customer service. Elite image is my go to printing company whether its for signs, business cards, or marketing material - they do it all, and they do it extremely well"
Paul Chapman
"Elite Image has done an excellent job of printing all things big and small for my organization. From note cards to lawn signs the quality and service has been great."
Haven Society
"Elite Image did a wonderful job for us! And in such a short time! We highly recommend them! Val, thank you so much for all the help and support!"
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