Account Manager Required (Nanaimo)

We are looking for a full time Account Manager for a well established Advertising Agency – Elite Image located in Nanaimo BC.

Requirements:

  • Must be 18 Years of Age
  • Must have own means of transportation
  • Strong work ethic
  • Marketing and sales B2B experience an asset
  • Ambitious, outgoing and self-motivated
  • Able to demonstrate strong interpersonal and communication skills
  • Able to work independently, but also in a team environment

Job Description:

  • Maintain a client base of 200+ high value clients from all across the country
  • Meet/call/email clients to determine scope of projects
  • Quote projects using our online estimate system
  • Create working timelines to encompass entire project scope
  • Assign projects using work order system to appropriate departments
  • Follow project through timeline and ensure it reaches completion inside agreed upon deadlines
  • Contact clients upon completion for final presentation/delivery
  • Follow-up with clients within an appropriate timeline to ensure they are happy with product/design
  • Explore future job opportunities with clients upon completion
  • Follow-up on outstanding quotes and proofs
  • Touch base on a regular basis to see if there is anything we offer is valuable to client
  • Conduct training sessions and office visits to keep clients current on products offered and new changes to our internal software
  • Problem solve if issues arise, whether internally or externally
  • Handle any walk-in clients
  • Treat all clients as though they are the best (they are!)
  • Answer phones and provide clerical support to front desk
  • Respond to clients emails and inquiries in a timely and professional manner
  • Be able to understand all terms and definitions in regards to web design, graphic design and printing
  • Explore areas to grow business (sectors to target)
  • Ensure clients have the best experience possible

Email cover letter, resume, references and compensation requirements to [email protected]