Q: What industries do you serve in Duncan and the Cowichan Valley?

A: We proudly support a wide range of local businesses throughout Duncan and the Cowichan Valley, including trades, retail stores, restaurants, wineries, health and wellness clinics, tourism operators, and professional services. Whether you’re launching a new brand or updating your marketing materials, we offer customized print and design services to help your business grow.

Q: What promotional products are most effective for Cowichan Valley businesses?

A: Some of the most popular branded products in the Cowichan region include custom apparel, drinkware, notebooks, and unique giveaways. We’ll help you select promo items that align with your brand, industry, and budget—ideal for events, giveaways, and customer loyalty.

Q: Can I print artwork I created in Canva or another design tool?

A:Absolutely! If you’ve created your own design in Canva or another program, simply export it as a high-resolution PDF with bleed and crop marks, and upload it when requesting a quote. We’ll ensure your file is print-ready and optimized for the best results.

Q: Do you create signage for events, markets, and trade shows in Duncan?

A: Yes—we provide full-service signage solutions for community events, trade shows, farmers markets, and local festivals across Duncan and the Cowichan Valley. From banners and pop-up displays to directional signage and decals, we’ll help your business stand out at any event.

Q: What types of marketing materials do you design and print?

A: We produce a wide variety of professional marketing materials, including business cards, brochures, flyers, postcards, rack cards, letterhead, notepads, and branded stationery. Each piece is customized to reflect your brand and help you make a memorable impression.

Q: How do I get started on a design or print project with your team?

A: It’s simple. You can contact us to request a free estimate or consultation. You can also upload your files or or choose a free online design to create something from scratch. We’ll guide you through every step of the process.

Q: What are the minimum order quantities for printed products?

A: Minimums vary by product, but many items such as business cards, brochures, and postcards are available in small batches. Larger quantities often offer better value per piece. We’ll help you choose the best print option based on your needs and budget.

Q: What file formats do you accept for printing?

A: We accept PDF, EPS, AI, and high-resolution JPEG files. If you’re unsure, our graphic design team can help prepare your files to ensure the best results.

Q: Do you offer design templates or is everything custom-made?

A:Both! You can use free online templates through our partner site PrintDeals.ca, or work with our in-house team for fully custom designs tailored to your brand, goals, and message.

Q: Where can I find more of your specialized printing and marketing services?

A: We’re part of the Elite Image Print Group, with sister companies offering specialized services to support your business:

• Coastal Colour – High-volume printing & marketing

• Coastal Die Cut – Specialty finishing & packaging

• Logo Promo – Branded promotional products

• InPrint Nanaimo – Business forms & shredding

• Print Deals – Free online design & printing

Explore their websites or contact us—we’ll help you connect with the right team.

Q: What is your usual production time for printed materials?

A: Production timelines vary by project, but most standard orders like business cards, flyers, and brochures are completed within 3–5 business days. If you’re on a tight schedule, let us know—rush options are available.

Q: How do I get started?
A: It’s easy— You can request a free quote, upload your files, or choose a free online design.We’re here to help every step of the way.

Q: How much does graphic design cost?
A: Design pricing depends on the scope of your project. Simple layout work is very affordable, while logo design, brand packages, and detailed marketing pieces are quoted individually. We’re happy to provide a for a free estimate before getting started.

Q: Can you deliver printed materials to my business in Duncan or surrounding areas?

A: Yes! We offer reliable delivery across Duncan, Cowichan Bay, Chemainus, Maple Bay, Cobble Hill, Lake Cowichan, Mill Bay, and nearby communities. Whether you need a small print job or a large shipment, we’ll get it to you on time.

Q: What’s the best resolution for images in my print files?

A: For most printed materials, we recommend using images at 300 DPI at their final size. This ensures your graphics and photos look sharp and professional when printed.